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Chamber YOU

April 7, 2026 11:00 AM - 1:00 PM (EDT)

Description

Leading with Emotional Intelligence will be a High Energy, Fun & Engaging workshop style session - Training with a Twist!

Objectives/Goals: Participants will learn how to engage their "EI" muscles & how it positively affects EVERY aspect of workplace interactions - both internally with your team and externally with your customers & clients. 

EI came before AI - The hot topic in Leadership that everyone is afraid to approach. . . Empathy & Feelings in the workplace? ICKY!

Human (not soft) Skills - Learn how Emotional Intelligence differs from Artificial Intelligence and how both can be used together (and separately) for future success.

The role EI plays in EVERY role - No matter what position you hold nor industry you are in, Communicating with Emotional Intelligence can be utilized to accomplish ALL of your goals. 

Practice makes Perfect Sense - Learn it, then Do It. . . Interactively Engage in EI activity to take back to your team. 

About Kelsi:
Kelsi Waltemire Palmer, CXO (Chief EXperience Officer) of Kite & Anchor LOVES people. Ever since her very first job at 7 years old, working in her father’s restaurants, she has enjoyed talking with customers and understanding the dynamics of successful business operations.

As a Self-Proclaimed “Super Communicator” Kelsi has had many different roles professionally - working in marketing, sales, management & advertising (to name a few). After losing 2 positions in a matter of 5 years due to acquisitions & company restructuring, Kite & Anchor was established in September, 2018 to assist local businesses and nonprofits in navigating difficult business decisions & transitions of employment through coaching. When she isn’t working, Kelsi takes every opportunity possible to be outside. Choosing to Hike mountain trails & Bike the C&O Canal - play and coach softball, ride motorcycles with her husband Aaron (USMC OIF Veteran & Business Owner) AND spend time going on adventures with their niece and nephew.

Kelsi holds a BS in Communications from Shepherd University and believes in lifelong learning. After college, she earned her American Management Association Certificate in General Management, multiple Advertising & Marketing certifications and HRCI Professional in Human Resources (pHR). As a Washington County Native, Kelsi is passionate about her “Childfree by Choice” lifestyle. She enjoys sharing life experiences as an adjunct professor at MD Community Colleges, teaching Workforce Development, Supervision & Leadership, Human Resources and Customer Service courses. In addition to holding the role of Communications with her Church – Hub City Vineyard, a Big part of her time is spent Volunteering with nonprofit organizations & Supporting Veteran Causes. If she could do one thing the rest of her life, Kelsi would choose traveling to new destinations, and empowering others to Live their best life by following their passions!

Chamber YOU sessions provide opportunities for you and your employees to learn, grow, and advance your business. Topic areas: Professional Development, Human Resources, and Marketing. 

*CEU credits available from HCC for each session.*

Thanks to our Sponsor!

Lunch will be provided!

Time

10:45 Doors Open

11:00-11:30 Lunch

11:30-1:00 Program

Location

Hagerstown Community College

Career Programs Building, Rooms 211 & 213

Pricing

$25 for Members | $35 for Non-Members

Payment, Cancelation & Refund Policy: Member rate applies to all employees of Chamber member companies in good standing. Payment must accompany registration. If you need to cancel prior to an event, you must contact the Chamber 72 hours in advance at 301-739-2015 ext.100 or maddie@hagerstown.org. If you do not cancel 72 hours in advance, you are responsible for your registration fee.

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Contact Information

Washington County Chamber of Commerce
Name: Maddie Monica
Phone: (301) 739-2015 Ext. 103
Email: maddie@hagerstown.org
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